Posted by Anna Nicholls on 24-Jul-2019 09:33:00

Five reasons a digital agency should use TeleData

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As a digital agency, your clients need their websites to be fast, secure and cost-effective, right?
Right.
Not to mention reliable and protected against unplanned downtime.

We think our cloud and server hosting is the perfect fit for digital agencies, and here’s why...

1) Availability

Even a few minutes downtime can have major repercussions not only for you, but for your clients as well. And being stuck in the middle of your clients and your hosting provider is never fun when the “you-know-what” hits the fan!

Because we own our own data centre, we’re in full control of the facility and the cloud infrastructure. Our CloudActiv hosting platform provides customers with dual-site, active-active hosting with automatic failover for true resilience and built-in disaster recovery. It means we can offer genuine protection against the stress and cost of unplanned outages. To date, our uptime track record exceeds 99.995%.

Peace of mind, happy clients and a head-start when it comes to keeping everyone's reputations intact.

2) Security and compliance 

Data security is imperative. Your clients and your auditors care about GDPR and PCI-DSS compliance. Our ISO27001 data centre boasts some of the most sophisticated security in Europe, with an on-site police-linked, NSI Gold Approved, BS5979 certified control room and alarm receiving centre (try saying that after a few!). Plus a combination of biometric access controls; virtual tripwires; visitor turnstiles and man-traps, and full-height perimeter fencing to provide multiple layers of security. 

We’ve invested over £1 million in our Security and Operations Control Centre alone - and our data centre is the only one in the world with NSI Gold Approved BS5979 security centre on-site.

In short, we’re in full control of where your clients’ data lives, and who can access it. 

3) Support

When you need to solve website problems on your clients' behalf, you need the technical support from your hosting provider to be fast, effective and tailored to your business. There’s nothing worse than having to log a ticket and wait - unable to speak to a real human being, let alone somebody who understands the intricacies of your business.

At TeleData, you'll get unlimited telephone and email support from our on-site, UK-based engineering team, and with 9/10 of our customers rating our technical support as excellent, we think the numbers speak for themselves. 

Read more about our support offering here.  

4) Industry experience 

We’ve been delivering cloud, colocation and dedicated server hosting since 2007, and being located in the buzzing digital tech hub of Manchester, it’s par for the course that we have  digital marketing agencies on our books. 

We understand that you face unique challenges when it comes to hosting, including the need to quickly scale up when traffic increases during peak seasons and promotional events.

What's more, where there is such a close and tangible relationship between uptime and revenue, your clients will be even more sensitive to downtime, so having the reassurance of a resilient hosting platform is even more important.

The cloud platform that underpins our scalable e-commerce hosting packages is ideally suited to meet the demands of online stores with high and variable traffic profiles, and our packages also come with SSL certificates and unlimited support as standard.

You can find out more about our e-commerce hosting packages here

And our client testimonials say it all….

“Partnering with TeleData has given us access to an evolving product set that truly supports our client’s needs. Scalable, resilient hosting gives us the flexibility to deliver a reliable service in a fast moving industry, while increasing bottom line and passing on cost efficiencies to the customer. All the staff I have met have been super helpful and a joy to work with.”

Mark Stringer Ahoy

5) Migration assistance 

If you're looking to move from another hosting provider, you may well have multiple client sites to migrate. We can help you with a tried and tested, structured plan that will smooth the whole process and avoid unexpected downtime. We can also help you to avoid doubling up on hosting costs by providing your environment free of charge for a month while the migration and testing takes place.

If you’d like to take us up on this offer and bag yourself a free trial, or if you’d just like a bit more info, give us a call on 0161 498 1200, or drop us your details here, and we’ll be in touch. 

 

Topics: colocation, cloud, dedicated server hosting, manchester, cloud server hosting, ecommerce hosting

Written by Anna Nicholls

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