As an MSP, do you find yourself neglecting your own infrastructure in favour of working consistently for your clients? If so, is your infrastructure due an upgrade?
Passing on good service
As an MSP you’ll champion uptime to your clients as a matter of great importance – but have you considered your own uptime and reliability? By looking at your own setup, you can then pass on any improvements you find to your clients. Too often we’ve spoken with MSPs that have provided their clients with a superb alternative to their challenging setups and yet they’ll still run their own systems based on a “we’ll get round to it” mentality. While it’s absolutely fine to provide best-in-class service to your clients first – by using your own infrastructure as a benchmark for future improvements you can then pass on these learnings for a better future service for your clients.
Reliance and reliability
Knowing your services are consistent is one thing, but knowing that they’re backed up in any eventuality is one of the best guarantees you can have as a business. The recent issues that the world has faced has guaranteed that having an infrastructure that’s reliable and that can be modified in accordance with circumstance, is needed. Teledata’s resilience means that the MSPs we work with have the confidence that the servers won’t go down. The lights stay on and this means that MSPs have been able to make promises to their customers, and also make changes to their own ways of working.
Physical needs upgrading, cloud doesn’t
It can be a point of pride for some MSPs to try out new hardware, have a good looking setup and have an infrastructure that’s been carefully considered for a long time – but those times are almost past. Hardware now is incredibly difficult to come by. Cryptomining has ravaged the GPU market, CPUs have increased in price because of the availability of materials to manufacture them and energy is at an all-time high in terms of pricing, so if your setup was power hungry before it’ll cost a considerable amount more now. As an MSP if you’re working within the cloud, these are limitations and restrictions you won’t have to face and reducing business costs like this now, will provide fantastic long term benefits.
To speak to us about improving your infrastructure or anything else, please call us on 0161 498 1200.