There’s a common misconception that business continuity planning is used mostly to protect against big, catastrophic incidents, such as flooding, fires or storms. In reality, however, it often creates as much or more value when the disruptions are a lot less dramatic – like your network provider suffering from downtime for a few hours, or your staff getting locked out of the office.
This is why workplace recovery is such an important part of effective business continuity planning: it protects against the everyday disruptions that almost anyone who’s ever worked in an office will have encountered.
We saw an example of this first-hand recently when one of our clients was in the middle of changing network providers and suffered downtime. As a seven-day business, even a single weekend without connectivity could have caused them thousands of pounds in lost revenue – not to mention, some very angry customers. Luckily, they were able to move into our business continuity work area without delay.
Other common sources of disruption can include hold-ups during an office move, planned or unplanned construction work in the office, and even incidents as banal as losing your office key.
These examples underline the value of having a workplace recovery solution in place – you may actually need to use it several times per year, not just on the off-chance that your office is at the centre of a major catastrophe. And, when you do, it’s great to be able to move in without delay.
Teledata's Manchester data centre is home to a workplace recovery area that's ready for any situation you find yourself in
But what about ROI?
This brings us to another common misconception, which is that workplace recovery services are inflexible, difficult to administer and expensive.
On the first and second points, any good provider will draw up a plan when you sign up with them that’ll cover the number and type of desks you’ll need, your network requirements, and anything else your business wouldn’t be able to function without. This ensures you’ll be in a position to start working within minutes of moving into the space.
The cost should also be low and is usually charged per desk per annum, so there won’t be additional fees every time you use the service. It’s almost insignificant in comparison to the potential damage your brand will suffer as a result of downtime.
Businesses should take care that they don’t fall into the same trap of overlooking the full range of applications of an effective business continuity plan. As explained, it may be something you turn to more often than you think.