Colocation, cloud and server support from TeleData

Whatever your IT challenges, you can rely on us for fast, friendly and effective support included in the price.

Support Overview

We’re here to support your success with off-premise IT

When you trust a colocation or cloud provider with your infrastructure and data, you want assurances they can support you whatever happens and whatever you want to accomplish. However, many suppliers charge extra for support, or route enquiries through customer service agents who aren’t experts themselves.

At TeleData, we ensure all customers have access to inclusive support from a team of real experts, based right here at our own data centre – and the feedback we get speaks for itself.

Value as Standard

We include professional support within the price

Many colocation and cloud providers charge extra for support. Others make their customers jump through hoops to talk to a real human being. We include professional support in the price, and it’s the reason so many of our customers stay with us for the long run.

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Colocation case study: Perry Nicholls

"I haven't met anyone better to deal with than Teledata. Flexible, reasonable, accommodating. Complex administrative documentation made easy."

Alistair Nicholls, Founder at Perry Nicholls

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Whatever you need, we’ll get you up and running

Need to get up to speed with technologies like cloud and VMware? We pride ourselves on our flexible and accommodating onboarding process, which includes a free one-on-one consultation and training plus hands-on assistance with setup and migration.

Our people

Unlimited access to experts who understand your business

Whatever their IT challenges, we always ensure our customers can rely on friendly, qualified experts who truly understand their business and are committed to helping them succeed.

"We're proud of the results of our customer survey - they're down to the work that each member of our team puts in, knowing that our efforts really do make a difference to the experiences of our customers."

Dan Smith, technical support

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Our customers

Many of our customers choose us for our proven track record in their industry and ability to offer support tailored to their market and business objectives. They include:

IT service providers

IT service providers

Software developers

Software developers

Professional services

Professional services

Speak to an expert

Looking to address an IT challenge we haven’t listed here, and think our data centre might be the answer? Fill out the form and one of our experts will get in touch to discuss.