The term 'TeleData' or 'us' or 'we' refers to the owner of the website whose registered office is Delta House, Wavell Road, Manchester, M22 5QZ. Our company registration number is 5656736 registered in the United Kingdom. The term 'you' refers to the user or viewer of our website.
We collect information from you when you fill out a form.
When registering on our site, you are asked to enter your: name and e-mail address. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, or protect ours or others rights, property, or safety.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
This policy was last modified on 15/05/2018.
If you have any questions please e-mail: firstname.lastname@example.org.
When you register a .UK domain name through us you are entering into two separate contracts, one is with Nominet UK and the other is with us. This is known as a three-way-contract – details can be found here on Nominet’s website.
Compliance with both Nominet’s and our terms and conditions is a mandatory requirement relating to all .uk domains purchased through us, should confirmation of compliance not be explicitly given by the registrant then it is deemed to have been given by the registrant when ordering or completing payment for a domain name which ever is earlier.
* Nominet UK’s terms: http://www.nominet.org.uk/go/terms
You will receive a renewal reminder notification 60 days before the expiry date of your domain. Until your domain name is renewed (or it expires) we will send you further reminders 30, 15, 7 and 1 day(s) before the expiry date. Domain renewals can be carried out via TeleData's online domain name management portal. Our renewal fees are inline with our current registration fees.
If you request that you no longer wish to have your domain name renewed by us, it will be left to expire and all services we provide regarding that domain name will be suspended. Your domain name will then go into a 30 day protected period, after 30 days your domain will be suspended by Nominet and it will go into a 60 day grace period. If you change your mind and still wanted to retain your domain name, you still can and at the original renewal price. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar by Nominet. We will not guarantee the renewal of a domain name after this happens.
If you wish to cancel your domain contract with us, please email email@example.com no less than 30 days before your services are due to be renewed. Your account will only be deemed as terminated once all outstanding balances have been paid in full. Domains will only be considered for transfer once all balances have been settled, We will not charge you for transferring domains away to another registrar’s tag.
Customers must register interest before 31st December 2019. To receive the 3 month free period, services must be moved to TeleData within 6 months of registering. Services included in the offer are: CloudActiv cloud hosting. 3 months free period will roll over onto a 12 month contract. Our standard contract terms and conditions will apply. Offer not available to existing customers of TeleData UK Ltd.
We aim to answer all requests for support or information regarding domain registrations within five business days.
If you have a complaint please follow the following steps:
All formal complaints must be made in writing to:
Customer Complaints, TeleData UK Ltd, Delta House, Wavell Road, Manchester, M22 5QZ
Usually our Head of Customer Support will review all complaints within 72 hours and provide an initial response while they investigate the issue.
We will then provide a full reply to the complaint within 10 working days.
Any notifications of abuse should be sent to firstname.lastname@example.org
Some icons on this site have been adapted from designs kindly made available by Freepik and Gregor Cresnar, licensed by CC 3.0 BY.
As Manchester’s most secure Data Centre and a highly proficient Cloud Service Provider, TeleData has a proud reputation for its Information Security practices and diligence for the protection of Personal data.
This Data Protection Policy details how we collect and process Personal data and what to expect from us in the way we handle and manage this data so that the rights of individuals are protected.
We may collect, use and store your personal data, as described in this Data Protection Policy and as described when we collect data from you. We reserve the right to amend this Data Protection Policy from time to time without prior notice to meet our contractual and legal obligations, and while striving to continually improve.
TeleData UK Ltd always complies with UK Data Protection laws and regulations when dealing with Personal data.
TeleData is the Data Controller of Personal data it requires for the operation of its business (primarily employee and individual business contacts). TeleData also has Data Processor responsibilities for any Personal data that TeleData Customers store on (“at rest”) or transmit through (“in transit”) TeleData or Customer owned infrastructure managed at TeleData’s secure Data Centre, or the cloud services TeleData provides to its Customers.
TeleData UK Ltd, registered business address is Delta House, Wavell Road, Manchester, M22 5QZ.
For all matters related to Data Protection, the TeleData Data Protection Officer can be contacted at the above address.
|Type of Personal Data||Purposes||Legal Basis for Processing|
|Employee details (name, address, health (risk assessment), payroll, personal development, expenses, system User ID, employee whereabouts via proximity badges)||Managing the employee’s employment at TeleData. Some of this information is shared with external suppliers under strict confidentiality agreements.||Performing the employer’s contract with the employee.|
|Security Incident Records||Document security incidents for investigation.||Legitimate interest of TeleData.|
|Customer contact details||To maintain Customer relationship.||Performance of contract or steps to enter into a contract.|
|Potential Customer contact details||To provide interested parties with details of our services and products.||Legitimate interest of TeleData.|
|CCTV Images||To enhance internal physical security.||Legitimate interest of TeleData.|
|Biometric retina scans of authorised employees and Customers||To provide enhanced physical security to Data Centre halls.||Legitimate interest of TeleData.|
|Website visitor contact details||Provision of resources and details of TeleData products and services.||Consent.|
|Employee health information||Risk assessment of employees with specific requirements.||To comply with a Legal obligation.|
|Visitor information (name, car registration number)||To monitor visitors to TeleData premises.||Legitimate interest of TeleData.|
TeleData will never sell your personal data. We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where required to do so by law or as set out in the table above or the following paragraph.
We may pass your personal data to third parties who are service providers, agents and subcontractors to us for the purposes of completing tasks and providing services to you on our behalf (e.g. payroll, managed HR system, mailings). However, we disclose only the personal data that is necessary for the third party to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes.
We will hold your personal data on our systems in accordance with our Data Retention policy. This retention period will vary for the Personal data for each purpose, some of which will be governed by our legal obligations, (e.g. HMRC, Companies House), some of which will be to provide information to subsequent employees (e.g. post-employment at TeleData).
We review our Information Assets register at least annually to establish whether we are still entitled to process the Personal data recorded in it.
We securely destroy all Personal data once we no longer need it.
You have rights under Data Protection laws and regulations:
This Data Protection Policy has been authorised and approved by the CEO as representing our obligations under applicable Data Protection laws and regulations.
At TeleData we believe that the security of our information assets and those of our Customers is an essential requirement of doing business. This belief is embedded into our business culture and demonstrated through the implementation of an Information Security Management System (ISMS), which has been certified as meeting the requirements of the international standard for information security, ISO/IEC 27001:2013 by the UK National Standards Body, BSI.
The objectives of the TeleData information security policy include:
This policy is applied throughout TeleData (UK) Ltd. and through contractual obligations with our business partners. It is reviewed at least annually and whenever the company undergoes significant change. The CEO and Directors of TeleData expect conformance to the policy and will use appropriate measures at their disposal for non-adherence.
This Information Security Policy has been authorised and approved by the CEO.
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